Senior Officer/Officer, Technical Writer

This position is with EAII Advisors, Evidence Action’s technical partner in India. 

Position Overview   

Job Title: Senior Officer/Officer, Technical Writer  

Employment Status: Regular Full Time

Position Location: New Delhi

About the Position

EAII is looking for someone to join our India Safe Water team as Technical Writer. Reporting to the Manager, Operations, the Technical Writer’s role is to develop written information and documentation about the organization’s products, tool sets, templates, publication standards, etc. Outputs include a range of informative, procedural, and technical documents to be used by technical and non-technical personnel across all departments and for product certification. Additionally, the Technical Writer contributes to the technical team to assist with company-wide initiatives and defining standards for technical communications 

The Technical Writer, will be required to travel to state-based programs for up to 40% of the time. Travel is primarily during business days, while occasional weekend engagements may be expected.

Responsibilities

●          Support technical learning and understanding of the devices which includes performing tests, building simulation models etc.

●          Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes.

●          Ability to create content from scratch as well as update existing ones.

●          Proactively manage the document lifecycle (development, periodic review and approval, version control, publishing of approved procedures).  These documents, briefs, and presentations are required for internal program needs and external dissemination;

●          Supporting ISW team to liaison and interact with the external stakeholders and rest of all the points are the same

●          Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function.

●          Carry out field visits to state offices to provide program and technical support as needed.

●          Coordinate with state-based teams and work with stakeholders (including departments of water, Jal Jeevan Mission) to ensure that the documents of Evidence Action follow standard protocols and are aligned with Government efforts to improve program quality and effectiveness.

Essential Qualifications, Experience, and Competencies

Essentials

●          Graduate degree i.e. BS/BE in English, Technical Writing, Engineering, or other relevant field of study.

●          3+ years of experience working with national / international organizations

●          Strong knowledge of public sector (preferably Water) systems, structures and programs.

●          Experience with Visio, Snagit, SharePoint or other technical writing tools.

●          Working knowledge of both agile and waterfall methodology.

●          Excellent command over the English language (esp. grammar and sentence composition skills).

●          Highly motivated to achieve exceptional quality of results, and the ability to manage multiple tasks simultaneously.

●          Ability to synthesize information clearly and produce good quality documents keeping to tight deadlines.

●          Exceptional ability to work with minimal supervision, while also proactively and regularly communicating upward relevant progress updates and bottlenecks requiring attention or support from leadership.

●          Willing to travel at least 40% of the time.

●          Ability to communicate effectively with people at all levels of the organization.

●          Strong interest in the development sector and desire to be a part of a young and diverse team. 

Desirable

• Understanding on component content management system (CCMS).
• Familiarity/working knowledge of various compliance frameworks (e.g. US SOC2, ISO 27001). 

Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.

EAII provides a comprehensive benefits package for employees worldwide. Benefits include:

• comprehensive health insurance,
• retirement savings options,
• life insurance,
• generous leave,
• avenues for engagement and recognition.

Compensation:   Competitive and commensurate with the individual’s credentials, experience, and previous pay scale. 

About EAII Advisors

EAII Advisors, Evidence Action’s technical partner in India, supports the implementation of the school and Anganwadi-based National Deworming Day program, as well as iron and folic acid supplementation programs, across 11 states by providing technical assistance to applicable state ministries of health, education, and women and child development. Moving forward, EAII Advisors aims to expand its impact by collaborating with more state governments on these existing programs, as well as supporting new public health, water, & nutrition programming. 

About Evidence Action

Evidence Action is a global nonprofit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Since our founding in 2013, we have reached over 515 million people globally with our interventions. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator. 

We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs which deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Program has helped governments in Africa and Asia deliver over 1.8 billion childhood deworming treatments, improving health, education, and incomes. Safe Water Now provides sustained safe water access to over 10 million people in Africa, preventing childhood illness and deaths.  

We drive innovation. Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exiting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.  

We are global. Across nine countries in Africa and Asia, our 700+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused.  

We have big ambitions. Over the next decade, we’re setting our sights higher: We aim to reach over 600 million people globally to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.  

We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us. 

About the India Safe Water Team

Evidence Action’s Safe Water Now program provides safe drinking water to over 10 million people across rural Uganda, Malawi, and Kenya. Recent evidence highlights that water treatment may be among the most cost-effective interventions available to save young children’s lives, reducing all-cause child mortality by about 25%. The Dispensers for Safe Water (DSW) program – based on research by a Nobel-winning economist – utilizes an innovative and human-centric design to deliver clean water at the source in rural settings, achieving usage rates which are 5x that of comparable interventions. Evidence Action recently launched a next generation technology, In-Line Chlorination (ILC) in Uganda and Malawi, targeting rural, peri-urban, and urban communities, which has the potential to be even more cost-effective. Over the past year, we’ve more than double our footprint  in East Africa and are actively exploring opportunities for expansion into new countries.

 In addition to its longstanding work in East Africa, Evidence Action, through its technical partner in India, EAII Advisors, is launching a major technical assistance program to help the government of India reach 17.5 million people with safe water. This complements the Indian government’s effort to bring water access to every household in the country.

All contracting arrangements will be made through EAII Advisors Private Limited.  EAII is an equal opportunity employer. Employment at EAII is based solely on an individual’s merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.

All candidates applying for the position should upload a resume along with cover letter mentioning current and expected salary. 

We may end this search process earlier than the specified close date in case of exceptional candidates. Due to resource constraints, we will only be able to contact shortlisted candidates.